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FREQUENTLY ASKED QUESTIONS
Common Questions About Our Window Cleaning
General
Referral Program
We use a modern pure water system for a streak-free finish. For heavily soiled windows, we may combine this with traditional methods to achieve the best results. Each clean includes frames, sills and doors as standard.
We typically clean windows on a regular 4-weekly schedule to keep them looking their best. After your first clean, you'll be added to our ongoing round for consistent, hassle-free service. If you prefer a less frequent service, we can also offer an 8-weekly cycle on request.
We aim to complete your first clean within 1-2 weeks of accepting your quote. depending on availability.
For your first clean, we usually arrange a schedule appointment so we can assess access and ensure everything run smoothly.
No - as long as we have access to your property, you don't need to be home. We'll send you a message the day before your clean. Please ensure the rear access is available. We'll clean your windows and notify you once the job is done.
Yes, we do offer one-off window cleaning. As these cleans are usually more thorough and require extra time due to built-up dirt, they are priced slightly higher than our regular service. Many customers choose to continue with regular cleaning afterwards to maintain the results at a lower cost.
Yes - light rain does not affect the cleaning results. Our purified water system ensures a spotless finish once dry.
Payment can be made via bank transfer or cash. If you'd prefer to pay by cash, please let us know in advance so we can arrange collection after the clean.
We cover Wilmslow, Handforth, Alderley Edge, Cheadle Hulme, Bramhall, Stockport, Altrincham and surrounding areas across South Manchester and Cheshire. If you're unsure whether we cover your area, simply get in touch - we're always happy to help.
We offer a 24-hour guarantee - if you're not satisfied, let us know and we'll come back to put it right.
Yes, we are fully insured for your peace of mind.
Yes, we offer conservatory roof cleaning as an additional service. As every roof varies in size and condition, pricing is provided after a quick inspection. Once cleaned, we can also maintain it regularly for a small additional cost.
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